The yard reads every message. Name the crew (P, J, L, C, or X), cite the work-order number if you have one, and say what you need. Replies go out during regular U.S. Eastern Time business hours.
Find your category on the crew board — quoting W-19 or W-90 gets a sharper answer than describing the job loosely.
A written reply from the yard, generally within two business days — messages are answered in the order they reach dispatch.
No bookings, quotes, contracts, or payment requests through this channel — see the Terms of Service.